If you're experiencing a technical issue with Vyond Studio, please try the steps below to help narrow the problem down:
1) Clear your browser's cache (learn more here)
2) Make sure your browser version is up-to-date (check here)
3) Test a different browser (Chrome / Firefox / Edge)
4) Disable plugins/add-ons in your browser (learn more here). These may include, but are not limited to:
5) Try to access the platform from an incognito/private window (learn more here)
6) Restart your computer
7) If you're accessing the site from a corporate network, please check this article
If the problem persists, please contact us at firstname.lastname@example.org.
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