How do I change credit card, email, or billing information?

1) Log in to Vyond Studio and click the account dropdown tab (the initial or letter may look different).

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2) Select Account Settings.

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3) Select a tab and make changes to the account. Save any changes before navigating away from the page.

Please note: these tabs will vary depending on the permission level for the account. For example, Admins may have the ability to invite others to join the account, or a page to set up password & security standards, while regular accounts.

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The following items are available in these sections:

  • Update, change, or modify subscription level
  • Add or change logo (legacy video maker only as of May 7, 2018)
  • Add, update, or change display name, profile picture, company name, role, and number of employees
  • Change password (if Single-Sign On is not enabled)
  • Add or modify password or security standards
  • Change email (if Single-Sign On is not enabled)
  • Modify newsletter subscription settings with subscribe or unsubscribe
  • Change the default experience of Vyond Studio (HTML5-based) or Legacy Video Maker (Flash-based)
  • Find transactions and billing records

Click here for more information about payment methods.

Click here for all other account support information.

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