Update: April 17, 2023, at 9:50 am PDT - Our Support line is back up and running, customers can contact us via phone.
Date: April 17, 2023, at 6:00 am PDT
Description: Our phone support line (1-888-360-9639) is currently down at the moment. Users are unable to call or leave a voicemail. We are also unable to make outbound phone calls during this time.
We are working to have our phone line back up. For Premium and Professional users, please chat in if you need immediate assistance. For all other plan types, email us directly at email@example.com.
Workaround: For all inquiries, the Customer Support Team can be reached at firstname.lastname@example.org.
Scope: All users.
If you are unable to reach us or have any further questions, please contact email@example.com.