Update - MAY 19th, 2023. The issue has been resolved. If you continue to face issues, please contact support@vyond.com.
Date: May 9th, 2023 9:30AM PT
Description: Users have reported issues with custom asset libraries not fully loading and character/scene thumbnails being blank. This includes the following custom libraries- Characters and Scenes. The thumbnails are still functional and can be clicked to add to videos.
Our engineers are working on resolving this issue.
Workaround: None
Scope: Unknown.