03/23/2023 Known Issue - Performance Issue within the Stage

Discovery Date: March 23, 2023

Description: Some users have reported experiencing performances issues related to the following:

  1. Unable to move assets around unless clicking on asset first.
  2. After moving an asset, the stage freezes, and clicking or moving anything else is impossible. 
  3. Sometimes, a red line appears in the middle of the stage.

We have escalated this, and our Engineering team is working to resolve the issues.

Workaround: Try to refresh the page and ensure your browser is updated. Please submit a support request if the issue persists after refreshing.

Scope: Unknown

Was this article helpful?
1 out of 1 found this helpful
Have more questions? Submit a request