01/23/2023 Known Issue - Photo to Character WebGL

Discovery Date: January 23, 2023 

Description:  When using Photo to Character in the studio, some browsers may not be configured to support the feature and the below error may appear: 


Resolution: In order to resolve the issue, ensure that the browser is configured to support the WebGL Javascript. Check with your IT team for assistance if needed or use this link - https://get.webgl.org/ - to determine if the browser is up to date with WebGL. 

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