Known Issue - Ultra High Quality Voices Not Functioning (RESOLVED) June 16, 2025 17:30 Updated Date: June 12th, 2025 Description: Ultra High Quality Voices from our supplier WellSaid are currently unable to generate text-to-speech clips. Users will receive the following error when attempting to generate: "There was a problem completing this task. Please refresh the page and try again." There is no current workaround to the issue. We are monitoring WellSaid's updates, here: https://status.wellsaidlabs.com/ Scope: Entire Platform Current status: Resolved Related articles Known Issue - Certain Text-to-Speech Voice Unavailable (RESOLVED) General Troubleshooting Recommendations What is masking? AI Credits - Borrowing Credits Pricing Update FAQ