How do I pause, remove, or add new seats and members in Vyond Professional?

NOTE: The current Vyond admin panel will be permanently retired in December 2019. In order to prepare for the new admin panel, all previously paused users will show up as deactivated. Read more.

This article applies to Professional-level subscribers. Only team administrators can change seat permissions, billing options, and other core controls in Vyond Studio.

Add seats or licenses

1) Click the initial or profile picture icon in the top right of Vyond Studio from within the team administrator's account.
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2) Click Admin Panel.
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3) Click the Members sub-tab and click Add Seats.
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4) Input the number of additional seats needed on the subscription.

5) Proceed to checkout. The system automatically calculates a pro-rated, partial term discount for the part of the subscription that has already been used. An example is below:
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All new seats are co-termed to the existing subscription. A member joining an existing subscription at a later date will only pay for the remainder of time for the subscription (partial term until existing renewal date).

 

Invite members

1) Click the initial or profile picture icon in the top right of Vyond Studio from within the team administrator's account and go to Admin Panel.
Screen_Shot_2019-03-21_at_10.57.34_AM.png

2) Click the Members sub-tab and click Invite Members.
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3) Type in the email address of the new member(s) and select Invite Members. The new member(s) will receive an email notification to join the team.
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Invitation recipients will have the option to either set up a new Vyond account, or to link an existing account if one exists with this email address.
 

Pause members

1) From the Members tab in the Admin Panel, select the Additional Actions icon next to the member that needs removal.

2) Select the Pause Account option. This effectively removes access for the member to the team account and no longer uses a seat. Team admins can un-pause the account at a later date to re-active the member.
Screen_Shot_2019-03-21_at_10.59.51_AM.png

 

Remove seats

1) Click the initial or profile picture icon in the top right of Vyond Studio from within the team administrator's account and go to Admin Panel.
Screen_Shot_2019-03-21_at_10.57.34_AM.png

2) Click on the drop-down menu next to Add Seats and select Remove Seats.
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3) Input the number of seats at renewal and click Update Renewal Info.
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Please note that changes in the number of seats becomes effective at renewal date.

Make another user an administrator

Professional subscriptions with multiple seats can have multiple administrators if desired.

1) Within the Admin Panel, click the Members sub-tab and click the 3 dots next to the active user.

2) Click "Make admin":

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To remove administrator privileges:

1) Click the 3 dots next to the administrator

2) Click "Remove as admin":

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Please note that only administrators can assign or remove administrator privileges. 

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