For transactions taken place prior to 27 October 2020, all archived invoices can be found under Subscription > Billing History > Archived Invoices. For steps, please look here.
While a subscription is active, it is possible to download all invoices and receipts directly from within the account by accessing Subscription > Manage Account > Invoices.
1. Go to Manage Account from the subscription page:
2. From the menu on the top right, click on Invoices:
3. The option to download all invoices and receipts will appear:
- Invoice: a list of services provided, with a statement of the sum due for these; a bill.
- Receipt: a written or printed statement acknowledging that your subscription has been paid for; a confirmation of payment.
If the subscription has already expired or an invoice or receipt with specific information is needed, please contact us at firstname.lastname@example.org.