Why is my video unable to convert?

Server timing or video complexity can cause delays in converting Vyond Studio videos to MP4 files (both 720p and 1080p).

If the video has been stuck converting for more than 30 minutes, try the following:

- Edit your video to stop the current conversion

Screen_Shot_2019-08-02_at_1.27.12_PM.png

- Add a small change to your video, such as a blank scene:

Screen_Shot_2019-08-02_at_1.27.53_PM.png

- Save the video

- Remove the change

- Save the video again, then reconvert it
 

Note: The longer and more complex the video is, the longer the conversion time may be. The maximum recommended time length for individual videos is between 5-6 minutes.

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