Known Issue: Search loading time takes longer than usual

Date: 1/6/2022

Description: Customers with thousands of videos might experience some delays while searching for videos in the Videos Listing Page. The search results might take longer to load. We are currently working with our technical teams to establish the cause of this issue and hope to correct it as soon as possible for affected users.

VLP_Loading_Issue_in_Production.png

Scope: Unknown.

Workarounds: None at this time.

 

Our support team appreciates your patience. If we can help, please contact us at support@vyond.com. Helpful information to include if you are experiencing this issue would be to follow the technical troubleshooting steps and let us know if this produced any improvement to page loading.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request