Know Issue - Speech Enhancement not Working (Resolved)

Date: August 22, 2022, 9:00am PDT

Update: We have confirmed that this issue should now be resolved. If you are still experiencing a problem, please contact our team at support@vyond.comso that we can escalate your issue.

Description: The speech enhancement feature is not working at this time. If toggled, an error will appear saying "We are unable to enhance speech quality at this time. Please try again later." Our engineering team is working on resolving the issue. Users are still able to upload audio and record audio while creating videos. 

Screen_Shot_2022-08-22_at_8.53.05_AM.png

Workaround: None 

Scope: This issue is affecting Professional and Enterprise users as the feature is only available to those plan types. 

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