Face masks can be found in the custom character creator.
- Navigate to the custom character creator.
- Choose the character you would like to customize and add a mask to.
- For Business Friendly and Whiteboard, the face mask can be found under Accessories. For Contemporary, go to Accessories, then choose the Facial Feature option where the face mask will be found.
If you want to add a mask to a custom character, you will need to copy and edit the character. You can find a guide for this here.